BOOKING FORM INFORMATION
Placing an order with us verbally, by phone, Internet or any other method of communication constitutes you having read, understood and agree to the following terms and conditions. Please read this agreement carefully. Upon entering into this agreement, you the hirer, agreed to be bound by the terms within. These are the only terms and conditions upon which will form a binding contract with you. No alteration or substitution to these terms and conditions shall be valid unless agreed in writing by Wedding DIY Table Décor Hire. Within these terms and conditions reference to “goods” “order/s” or “item/s” shall include centrepieces, table décor, cake stands, signs and any other items hired by you from us under the contract for hire agreement. The period of hire covers 72 hrs – we can be flexible on this at our own discretion.
The 'Company' is Wedding D.I.Y Table Décor Hire.
The 'Hirer is any person or company who hires or has agreed to hire Goods from the Company. 'Goods or equipment' means goods provided by the Company in accordance with the Company's standard Terms and Conditions of hire.
ACCEPTANCE OF CONDITIONS
The customer's acceptance of goods on hire implies acceptance by signing and agreeing to our Conditions of Hire as given below.
RETENTION OF TITLE
All goods remain the absolute property of the company and the customer undertakes not to sell, offer to sell, assign charge, pledge or underlet, lend or otherwise deal with the products unless agreed otherwise with the company.
A refundable deposit is required to reserve your booking with us of which will be deducted on the final invoice.
Bookings can be completed on our website by visiting https://www.wdtdh.co.uk/order-form.
The non-refundable deposit will be accepted either by payment into Barclays Bank or by using the facility of PayPal we can accept credit and debit card payments.
TO QUALIFY FOR FREE DELIVERY
A minimum spend requirement of £30 qualifies for FREE Delivery to within a 10 mile radius of Leicester LE3 , delivery outside of this area is subject to an additional payment of £1 a mile within the Leicestershire area.
DAY OF DELIVERY
On the day of delivery someone over the age of 16 will be available at the venue to receive the hire items and sign the hire agreement.
We work on a 3 day hire basis where the charge is calculated from the day of delivery or collection from WDTDH and continues up until the day the equipment is collected or dropped off.
The full balance is due 4 weeks prior to your event date, where possible and an invoice will be sent in advance.
Once the invoice has been paid, we cannot issue refunds on any items that are no longer required but can exchange items subject to stock availability. Cancellation will result in the forfeit of the agreed deposit or full amount 2 weeks prior to the event. All orders must be paid in full 14 days prior to the event.
CHANGES TO AN ORDER
You can make changes to your order up to the point of 4 weeks in advance of the event. Significant changes to and order may change the quote you originally obtained. Items can be added on as long as they are in stock at any point.
Any discrepancies with an order must be notified within 7 days after the event. Any discrepancies that are not notified during this period will be exempt from any credit/refund. We hire out to multiple events a weekend so need to know as soon as possible if there was any issues/discrepancies to be able to obtain all the information required to answer any issues.
ADVERSE WEATHER CONDITIONS
We cannot accept responsibility for any of our items that are used outside should they damaged, soiled or affected by weather conditions after we have left them. In the event of adverse conditions, it is WDTDH sole discretion on all outside décor if to provide the hired items due to potential damage and safety. Therefore, no refunds are given for any items not used under such incidences or should be affected by weather.
CANCELLATION DUE TO ADVERSE WEATHER
In adverse weather conditions such as High Winds, Snow and Ice, it is WDTDH decision not to deliver/setup hired goods to the venue if it jeopardises the safety of our staff or other person at the venue. We will endeavour to get the hired goods to the venue and exhaust every option that is available before cancellation of the booking. It is the responsibility of the hirer to make sure the hired goods are insured for such incidences.
TERMINATION OF LIABILITY
The Company shall be relived of all liability for obligations incurred to the Hirer and any other third party.
This contract shall be governed by English Law in the Courts of England.
Wedding D.I.Y Table Décor Hire
Tel: 07929 600081 (9am to 5pm Mon to Fri)
Thursdays are best to contact us on the mobile during summer months